Privacy Policy

Perpetuoso Inc. (“Perpetuoso,” “we,” “us,” or “our”) is a Delaware corporation that operates Perpetuoso, including the Perpetuoso Career Companion, Perpie, perpetuoso.com, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use Perpetuoso.

1. Information We Collect

The information we collect depends on how you use Perpetuoso.

Account Information

When you create an account, we may collect information such as:

• Name
• Email address
• Authentication and account identifiers
• Account preferences

Authentication may be provided through third-party authentication services.

Career and Professional Information

Perpetuoso is designed to maintain a continuing career record. Information you provide may include:

• Employment history
• Employer names
• Job titles
• Employment dates
• Responsibilities and accomplishments
• Skills and professional capabilities
• Certifications
• Education
• Professional summaries
• Career goals and preferences
• Salary or work-arrangement preferences
• Portfolio and professional profile links
• Other professional information you choose to provide

Resume and Uploaded Content

When you import a resume, CV, document, or other file, we may collect and process the contents of that material to create and maintain your Career Foundation and provide related features.

Job Search and Application Information

We may collect information about opportunities you are considering or pursuing, including:

• Company and position names
• Job descriptions
• Application URLs
• Job sources
• Application status
• Application dates
• Notes
• Contacts
• Interview information
• Fit analysis
• Evidence used for an application
• Generated resumes and cover letters
• Application-related decisions and history

Conversations With Perpie

We may store conversations you have with Perpie and other AI-assisted features, including:

• Messages you send
• AI-generated responses
• Questions and answers
• User confirmations
• Corrections
• Decisions
• Feedback
• Information derived from your conversations when necessary to provide continuity across sessions

Perpetuoso is designed to carry relevant context forward so users do not have to reconstruct their career history and job search every time they return.

Generated and Derived Information

Perpetuoso may generate or derive information from information you provide, including:

• Fit analyses
• Evidence maps
• Resume drafts
• Cover letters
• Interview questions
• Interview preparation materials
• Professional perspectives
• Opportunity positioning
• Recommendations
• Summaries
• Relevance assessments
• Application review findings

These generated or derived materials may also be stored as part of your account.

Usage and Technical Information

We may automatically collect technical and usage information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Features used
• Session information
• Referral source
• Approximate geographic region
• Error and performance information

We may use cookies and similar technologies for authentication, security, analytics, and operation of the service.

2. How We Use Personal Information

We use personal information to:

• Create and manage your account
• Maintain your career record
• Import and structure career information
• Provide continuity across sessions
• Analyze job opportunities against your career information
• Help identify relevant professional evidence
• Generate resumes, cover letters, and other career materials
• Provide interview preparation and coaching
• Help track applications and opportunities
• Provide Perpie conversations and assistance
• Maintain product security
• Detect misuse or unauthorized access
• Diagnose errors and improve reliability
• Understand how users interact with Perpetuoso
• Improve product features and user experience
• Respond to support requests and feedback
• Comply with applicable legal obligations
• Protect Perpetuoso, our users, and others

We may also use aggregated or de-identified information for analytics, product improvement, research, and business planning when the information no longer reasonably identifies an individual.

3. Artificial Intelligence Processing

Perpetuoso uses artificial intelligence and machine-learning services to provide certain features.

Depending on the feature, information you provide may be sent to third-party AI service providers for processing so that Perpetuoso can generate a response, analysis, resume, cover letter, interview preparation material, or other requested output.

Perpetuoso currently uses commercial AI services that may include providers such as Google and Anthropic.

AI-generated results can contain errors, omissions, or unexpected interpretations. Perpetuoso uses safeguards intended to reduce unsupported claims and preserve career information accurately, but no automated system is perfect.

You are responsible for reviewing career materials before using or submitting them.

Perpetuoso does not make hiring decisions for employers and does not determine whether an employer will interview, hire, reject, or otherwise act on an application.

4. We Do Not Sell Personal Information

Perpetuoso does not sell your personal information.

We do not operate a data brokerage business.

We do not sell your career history, resumes, application information, conversations, email address, or other personal information to recruiters, employers, advertisers, or other third parties.

We do not provide personal information to third parties for their independent direct-marketing purposes.

5. When We May Disclose Information

We may disclose personal information in the following circumstances.

Service Providers

We use third-party companies to help operate Perpetuoso. These may include providers of:

• Authentication
• Database and storage services
• Hosting and infrastructure
• Artificial intelligence processing
• Analytics
• Search and research services
• Email and communications
• Security and monitoring

These providers may process information on our behalf only as necessary to provide their services to Perpetuoso, subject to their applicable agreements and legal obligations.

At Your Direction

We may disclose or transmit information when you direct us to do so or use a feature that requires communication with another service.

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, or legal process
• Respond to lawful government requests
• Protect the rights, property, or security of Perpetuoso
• Protect our users or other persons
• Investigate fraud, security incidents, or misuse
• Enforce our Terms of Service

Business Transactions

If Perpetuoso is involved in a financing, merger, acquisition, reorganization, sale of assets, or similar corporate transaction, personal information may be disclosed as part of due diligence or transferred as part of the transaction, subject to appropriate confidentiality and legal protections.

With Your Consent

We may disclose information for another purpose when you have authorized us to do so.

6. Third-Party Services

Perpetuoso relies on third-party technology providers.

Depending on the feature being used, these providers may include services such as:

• Clerk for authentication
• Supabase for database and related infrastructure
• Google services, including the Gemini API
• Anthropic services for certain AI-assisted functionality
• Search, job-data, research, hosting, and infrastructure providers

The providers used by Perpetuoso may change as the product evolves.

Third-party providers have their own security, privacy, data-retention, and legal obligations. Perpetuoso evaluates service providers based on operational requirements and the sensitivity of the information involved.

7. International and Cross-Border Processing

Perpetuoso operates from the United States and serves users in the United States and Canada.

Personal information may be stored or processed in the United States or in other countries where Perpetuoso or its service providers maintain infrastructure.

When information is processed outside your province, state, or country, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access by courts, law-enforcement agencies, or government authorities.

Where required by applicable law, Perpetuoso uses contractual, technical, organizational, or other appropriate measures intended to protect personal information processed by service providers.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide Perpetuoso
• Maintain your account and career continuity
• Fulfill the purposes described in this Privacy Policy
• Maintain security and integrity
• Resolve disputes
• Enforce agreements
• Meet legal obligations

Because continuity is a central feature of Perpetuoso, career records, applications, conversations, and related information may remain in your account until you delete the applicable information, request account deletion, or the information is otherwise removed in accordance with our retention practices.

When information is deleted, copies may remain temporarily in backups, logs, or systems where immediate deletion is not technically practical or where retention is required for security, fraud prevention, dispute resolution, or legal compliance.

We may retain aggregated or de-identified information that no longer reasonably identifies you.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet-based service or storage system can guarantee absolute security.

You are responsible for protecting your account credentials and should notify us if you believe your account has been accessed without authorization.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request that we:

• Confirm whether we process personal information about you
• Provide access to personal information we maintain about you
• Correct inaccurate personal information
• Delete certain personal information
• Provide a portable copy of certain information
• Explain how your information is being used
• Restrict or object to certain processing
• Withdraw consent where processing depends on consent
• Appeal certain decisions concerning a privacy request
• Opt out of certain uses of personal information where applicable

Perpetuoso does not sell personal information and does not use personal information for third-party targeted advertising.

To exercise a privacy right, contact us at legal@perpetuoso.com.

We may need to verify your identity before completing a request.

Certain information may be retained when required or permitted by law, including information necessary for security, fraud prevention, legal compliance, dispute resolution, or exercise of legal rights.

11. Canadian Users

If you are located in Canada, Perpetuoso handles personal information in accordance with applicable Canadian federal and provincial private-sector privacy requirements.

Canadian users may contact us to:

• Ask how their personal information is being handled
• Request access to personal information
• Request correction of inaccurate information
• Withdraw consent where legally available
• Raise a concern or complaint about our privacy practices

Because Perpetuoso and many of its service providers operate in the United States, information belonging to Canadian users may be processed outside Canada as described in this Privacy Policy.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where such laws apply to Perpetuoso, we will honor applicable rights concerning access, correction, deletion, portability, and other required privacy choices.

Perpetuoso does not discriminate against users for exercising applicable privacy rights.

13. Cookies

Perpetuoso uses cookies and similar technologies to:

• Keep users signed in
• Authenticate accounts
• Protect the service
• Remember necessary settings

Perpetuoso does not currently use analytics or advertising cookies. If this changes, we will update this Privacy Policy and our Cookie Policy, and request consent first where required by applicable law.

You can manage many cookies through your browser settings. Disabling cookies required for authentication or security may prevent parts of Perpetuoso from functioning.

Additional information may be provided in our Cookie Policy.

14. Information You Should Not Provide

Perpetuoso is designed to store career and job-search information.

Unless specifically requested by a Perpetuoso feature, please do not provide unnecessary highly sensitive information such as:

• Social Security or Social Insurance numbers
• Passport numbers
• Driver's license numbers
• Bank-account information
• Payment-card numbers
• Medical records
• Account passwords
• Other government-issued identification numbers

If such information is not necessary for your career record, it should not be included in uploaded documents or conversations.

15. Children

Perpetuoso is intended for adults engaged in professional career development and job searching.

The service is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information to Perpetuoso, contact us so we can investigate and take appropriate action.

16. Third-Party Websites and Job Listings

Perpetuoso may provide links to employer websites, job boards, application systems, and other third-party resources.

We do not control the privacy practices of those organizations.

Information you provide directly to an employer, recruiter, job board, or other third party is governed by that organization's policies, not this Privacy Policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy as Perpetuoso evolves or as legal, technical, or operational requirements change.

When we make material changes, we will update the effective date and may provide additional notice through Perpetuoso, by email, or through another appropriate method.

18. Contact Us

For questions, privacy requests, complaints, or concerns regarding this Privacy Policy, contact:

Perpetuoso Inc.
Email: legal@perpetuoso.com
Website: perpetuoso.com